At 3jlq Casino, the privacy and security of your personal data is a core obligation — not a box to tick. This Privacy Policy explains in plain, clear terms exactly what information 3jlq collects, why we collect it, how it is used and protected, and what rights you hold as a player and as a data subject under Philippine law.
Effective Date: 1 January 2026 · Last Updated: 1 January 2026Six specific commitments that define how 3jlq Casino handles your personal information — before you read the full policy below.
This Privacy Policy applies to all personal data collected, processed, and stored by 3jlq Casino in connection with the operation of the gaming platform accessible at 3jlq.club and any associated mobile interfaces. It applies to all registered players, persons who browse the platform without registering, and any individuals who contact 3jlq support.
3jlq Casino is the data controller responsible for your personal data within the meaning of the Philippine Data Privacy Act of 2012 (Republic Act 10173) and its Implementing Rules and Regulations issued by the National Privacy Commission.
Governing Law: This Privacy Policy is governed by RA 10173 (Data Privacy Act of 2012), NPC implementing regulations, and applicable PAGCOR online gaming data requirements. Where these requirements conflict, the standard offering greater protection to you as the data subject will apply.
3jlq collects personal data in several categories depending on your relationship with the platform. The following table summarises the categories of data collected and their purpose:
| Category | Examples | When Collected |
|---|---|---|
| Identity Data | Full name, date of birth, government-issued ID number, selfie/photo for KYC | Registration & KYC verification |
| Contact Data | Philippine mobile number, email address | Registration, account updates |
| Financial Data | GCash number, Maya account, bank account details (BPI/BDO/Metrobank), transaction history | Deposits & withdrawals |
| Technical Data | IP address, device type, browser, operating system, session timestamps | Platform access, security monitoring |
| Usage Data | Games played, bet amounts, win/loss records, session duration, pages visited | Active use of the platform |
| Communications Data | Live chat transcripts, email correspondence, support ticket content | Support interactions |
| Marketing Preferences | Communication opt-in/opt-out status, promotional participation history | Account settings, marketing interactions |
3jlq does not intentionally collect sensitive personal information as defined under RA 10173 (such as health data, racial or ethnic origin, or political opinions) unless specifically required for regulatory compliance purposes, in which case we will obtain your explicit consent.
3jlq collects personal data through the following means:
3jlq processes your personal data for the following purposes, each resting on a defined legal basis under RA 10173:
Legal basis: Performance of a contract. Processing your identity, contact, and financial data is necessary to create and maintain your 3jlq account, verify your eligibility, process transactions, and deliver the gaming services you have signed up for.
Legal basis: Legal obligation. 3jlq is required by PAGCOR regulations and the Philippine Anti-Money Laundering Act (RA 9160 as amended) to collect and retain player identity information, verify the source of funds for certain transactions, monitor gaming activity, and report specified transactions to competent authorities. Compliance with these obligations is mandatory and cannot be waived by the player.
Legal basis: Legitimate interests. 3jlq processes technical data, login records, and behavioural data to detect and prevent fraud, account takeover attacks, money laundering, and prohibited platform activity. This processing is necessary to protect the integrity of the platform and the interests of all players.
Legal basis: Legal obligation and legitimate interests. 3jlq uses gaming activity data to monitor for signs of problem gambling, implement player-requested deposit and loss limits, enforce self-exclusion requests, and comply with PAGCOR player protection requirements. This processing directly supports the welfare of our players.
Legal basis: Performance of a contract and legitimate interests. Communications data from your interactions with the 3jlq support team is retained to resolve disputes, maintain service quality, train support staff, and provide accurate responses to follow-up queries.
Legal basis: Consent. Where you have opted in to receive marketing communications from 3jlq, we will send you information about promotions, new games, and offers relevant to your account. You may withdraw your consent and unsubscribe at any time via your Account Settings or by contacting support.
3jlq does not sell your personal data to third parties. We share personal data only in the following limited circumstances:
Important: All third parties with whom 3jlq shares personal data are required to implement appropriate technical and organisational security measures and to process the data solely for the specified, documented purpose. 3jlq does not authorise third-party use of your data for their own marketing purposes.
3jlq uses cookies and similar tracking technologies to operate the platform, maintain your session, and improve the user experience. The following categories of cookies are used:
You may manage cookie preferences through your browser settings. However, disabling strictly necessary cookies will prevent you from accessing the 3jlq platform. Analytical and functional cookies can be disabled without affecting core platform access, though some personalisation features may not work as expected.
3jlq implements a multi-layered security framework to protect your personal data against unauthorised access, disclosure, alteration, and destruction. Our security measures include:
Your Role in Security: The security of your 3jlq account also depends on the strength of your password and your own device security practices. 3jlq recommends enabling two-factor authentication on your account and using a unique, strong password not shared with other platforms. Contact support immediately at [email protected] if you suspect unauthorised access to your account.
3jlq retains personal data for the minimum period necessary to fulfil the purpose for which it was collected, subject to overriding legal and regulatory requirements. Our standard retention periods are as follows:
| Data Category | Retention Period | Legal Basis for Retention |
|---|---|---|
| Account & identity data | Duration of account + 5 years post-closure | PAGCOR regulations, RA 9160 (AMLA) |
| Transaction records | 5 years from transaction date | RA 9160 (AMLA), PAGCOR regulations |
| KYC documents | 5 years from last verification date | PAGCOR KYC requirements, RA 9160 |
| Technical & security logs | 12 months from generation | Legitimate interests (security) |
| Support communications | 3 years from last interaction | Legitimate interests (service quality) |
| Marketing preferences | Until consent is withdrawn | Consent |
Upon expiry of the applicable retention period, personal data is securely deleted or anonymised in a manner that prevents re-identification. Data subject to an active legal dispute, regulatory investigation, or outstanding withdrawal may be retained beyond the standard period until the matter is resolved.
Where 3jlq transfers personal data outside the Philippines — for example, to international payment processing infrastructure or game content delivery networks — such transfers are conducted in accordance with the requirements of RA 10173 and NPC guidelines on cross-border data transfers.
International transfers are carried out only where: (a) the receiving country or organisation provides an adequate level of data protection as determined by the NPC; or (b) appropriate safeguards are in place, such as contractual clauses meeting NPC standards; or (c) the transfer is necessary for the performance of a contract between you and 3jlq.
Note: Game software providers such as JILI Games and PG Soft may operate server infrastructure in jurisdictions outside the Philippines. Game outcome data transmitted to these systems is anonymised at the account level where technically feasible, and all provider data processing agreements include NPC-compliant data transfer clauses.
Under the Philippine Data Privacy Act of 2012, you hold the following rights with respect to your personal data held by 3jlq. These rights are exercisable at any time by contacting the 3jlq Data Protection Officer (see Section 15):
3jlq will respond to all data subject rights requests within fifteen (15) business days of receipt. Complex requests may require additional time, in which case you will be notified of the extended timeline. Identity verification may be required before processing certain requests to prevent unauthorised access to your data.
Limitations: Certain rights may be limited where 3jlq is required by law to retain data — for example, transaction records held under AMLA or PAGCOR regulatory requirements cannot be deleted on request. In such cases, 3jlq will inform you of the specific legal basis that prevents full compliance with your request.
3jlq Casino is strictly prohibited to persons under the age of 21 years. This restriction is consistent with PAGCOR minimum age requirements for online gaming in the Philippines. 3jlq does not knowingly collect personal data from individuals under the age of 21.
If 3jlq becomes aware that personal data has been collected from a person under 21, the account will be immediately suspended, all associated data will be deleted to the extent not required for regulatory reporting, and any balances held will be handled in accordance with applicable law and PAGCOR guidelines.
If you are a parent or guardian and believe that a minor may have accessed or registered on the 3jlq platform using your details or otherwise, please contact us immediately at [email protected] so we can investigate and take appropriate action without delay.
3jlq will only send you marketing communications — including promotional offers, new game announcements, bonus notifications, and tournament invitations — where you have expressly opted in to receive such communications during registration or through your Account Settings.
Marketing communications from 3jlq are sent via SMS to your registered Philippine mobile number and/or to your registered email address. You may withdraw consent for marketing communications at any time by:
Withdrawal of marketing consent does not affect your ability to use the 3jlq platform or receive transactional communications (such as deposit confirmations, withdrawal notifications, and security alerts), which are sent as necessary for account operation regardless of marketing preferences.
The 3jlq platform may contain references to third-party services, including game providers, payment platforms such as GCash and Maya, and regulatory information pages. 3jlq is not responsible for the privacy practices, content, or security of third-party platforms accessed via links or integrations on the 3jlq site. Each third-party service operates under its own privacy policy, and we encourage you to review those policies before providing personal data to those services.
3jlq reserves the right to update this Privacy Policy at any time to reflect changes in applicable law, regulatory requirements, platform operations, or data processing practices. When material changes are made, 3jlq will notify active players through an on-platform notification and/or an SMS or email to your registered contact details at least seven (7) days before the change takes effect, unless a shorter timeframe is required by law.
The most current version of this Privacy Policy, including its effective date, will always be accessible at 3jlq.club/privacy-policy. Your continued use of the 3jlq platform after the stated effective date of an updated Privacy Policy constitutes your acknowledgement of the changes. If you do not accept the updated policy, you may request account closure in accordance with the Terms and Conditions.
3jlq has appointed a Data Protection Officer (DPO) responsible for overseeing compliance with this Privacy Policy and the Philippine Data Privacy Act. If you wish to exercise any of your data subject rights, have a question about this Privacy Policy, or wish to raise a privacy-related concern, please contact the DPO through the following channels:
3jlq acknowledges all privacy-related requests within three (3) business days and resolves them within fifteen (15) business days, with notification provided if an extension is required. Responses are provided free of charge for standard requests. Where requests are manifestly unfounded or excessive, 3jlq reserves the right to charge a reasonable fee or to decline to respond, in accordance with NPC guidelines.
National Privacy Commission: If you are not satisfied with 3jlq's response to your privacy concern, you have the right to lodge a complaint with the National Privacy Commission of the Philippines. Information on how to submit a complaint is available on the NPC's official channels.
800+ games, live dealer tables, sports betting, and instant GCash payouts — on a platform that takes your data and your security seriously.